Shipping Policy
Shipping Policy
We aim to offer you the fast and safe shipping methods and ensure that we provide the very highest levels of responsiveness to you at all times.
1. Does WoodCraft4Youship to my country?
We ship to United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore,United States,Taiwan, Thailand,Argentina, Brazil, Bulgaria, Croatia, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Russia, Saudi Arabia, Slovenia, Turkey.
2. How much does shipping cost?
You can enjoy free shipping on all orders via standard shipping method. If you choose Express Shipping-DHL, it starts at $29.99 USD.
PS. We have free shipping site-wide promotions during the sale season. Stay tuned.
3. How long will it take for my order to arrive?
Total delivery time = processing time + shipping time(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Delivery Time
- Order Processing: 1-3Business Days.
- Express Shipping Time (DHL): 6-8 Business Days.
- Standard Shipping Time: 7-15 Business Days.
Wrong Shipping Information
- If you have left the wrong shipping address or contact information, please contact our customer service within 2 hours.
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at support@woodcraft4you.com
Countries |
Delivery Time (Business Days) |
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore,United States,Taiwan, Thailand |
7-15 Days |
Argentina, Brazil, Bulgaria, Croatia, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Russia, Saudi Arabia, Slovenia, Turkey |
20-35 Days |
Note:
- Other countries not on the list, please see the actual payment page or contact our customer service.
- This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to click “Track Order”to track the shipment status.
If the above page does not work, pls check it on the page: https://t.17track.net/en#nums
5. Why has your parcel been shipped but the shipping information has not been updated yet?
Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center. During this period, there is no transport information for inland transport to the international shipping center. The shipping information will not be updated until the package arrives at the international shipping center and is scanned.
So please don't worry and just wait 3-5 days for it to update the information.
6. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at support@woodcraft4you.com.We’ll either resent a new one to you or give you a full refund.